Yes, Better Mart Simulator will support cross-platform play between PC and PS5 as soon as the game launches on console.
PC players (Steam and Epic Games) will be able to play with PS5 players thanks to the cross-play system.
This means you’ll be able to play multiplayer with your friends, regardless of your platform, as long as you have an up-to-date version of the game.
More information about how cross-platform play will work will be shared as the console release approaches.
Information regarding the transfer of save data between PC and PS5 will be provided at a later date.
We’ll share more details about save data compatibility as the console’s release date approaches.
Yes, Better Mart Simulator will feature PlayStation trophies on PS5.
Players will be able to unlock trophies as they progress through the game and complete various objectives.
Yes, the PS5 version will be designed to work with the PlayStation 5 controller.
More information regarding the DualSense's specific features will be provided at a later date.
The PS5 version will include the core content of Better Mart Simulator.
Yes, the PC and PS5 updates will have the same content.
We are working to provide a similar experience across the different platforms.
However, some features may be released on different dates due to technical constraints and console-specific approval processes.
We will do our best to make these updates available on all platforms as soon as possible.
However, console versions may sometimes be released a few days after the PC version due to the approval procedures required by PlayStation.
Better Mart Simulator is currently available in Early Access so that the game can continue to evolve with the help of community feedback.
This period allows us to add new content, improve existing features and fix issues encountered by players.
Community feedback plays an important role in the game's development.
Better Mart Simulator is a first-person supermarket management game.
You must manage your own store by growing your business: buying products, organizing your aisles, managing your inventory, keeping your customers happy, and improving your business.
As you progress, you’ll be able to unlock new products, equipment, and features to create the supermarket of your dreams.
Better Mart Simulator offers many features that let you manage your own supermarket.
In particular, you can:
New features are added regularly as development continues.
A wide range of content is planned for Better Mart Simulator to enhance and enrich the player experience.
This includes, among other things:
Planned content is subject to change based on development priorities and player suggestions.
The official Better Mart Simulator Roadmap is available on our Discord server.
It outlines the features, content, and improvements currently planned for the game’s future.
You can view the Roadmap here
Head to the #Roadmap channel to discover the upcoming updates.
⚠️ The Roadmap is subject to change during development based on the game’s needs and community feedback.
We regularly release updates for Better Mart Simulator to add new content, improve the game, and fix issues encountered by players.
Updates are released once every two months.
All update announcements are available on:
Our official Discord server
The game’s Steam page
To play multiplayer in Better Mart Simulator, you must invite your friends directly through your platform’s invitation system.
The game uses Epic Online Services (EOS) to manage multiplayer connections, allowing Steam and Epic Games players to play together.
To join a game:
1. Launch the game.
2. Create a multiplayer game or join a Steam invitation.
3. Invite your friends from the Steam invitation menu, or have them join directly via the public session search.
Make sure all players have a stable internet connection and are using an up-to-date version of the game.
Yes, Better Mart Simulator supports crossplay between Steam and Epic Games.
Players using Steam can play with those using Epic Games thanks to the EOS (Epic Online Services) system.
No additional setup is required. You just need to be logged in and visible to your friends on your platform account, then use the game’s multiplayer features.
If you're unable to join your friends, the issue may be beyond our control.
Better Mart Simulator’s multiplayer uses EOS (Epic Online Services). An outage or instability on the Epic Games servers may temporarily prevent players from creating or joining games.
Unfortunately, we have no control over the EOS servers.
The only solution is to wait until Epic Games’ services are fully operational again.
You can check whether the EOS service is down or not at this link
If an invitation isn't working, check the following:
If the problem persists, try restarting the game and your platform (Steam or Epic Games).
Better Mart Simulator does not use dedicated servers to host players' games.
The multiplayer features rely on Epic Online Services (EOS), which enables connections between players.
If you’re experiencing a widespread connection issue, it may be related to Epic Games’ services.
We recommend checking the status of EOS services at this link before looking for a solution within the game.
The process for installing a mod depends on the specific mod and its creator. Each mod should normally include its own installation instructions.
Before installing a mod, we recommend that you always read its description and follow the steps provided by its creator.
⚠️ Also, be sure to back up your game before making any changes to avoid losing your progress.
Mod compatibility depends on the version of Better Mart Simulator you're using, as well as the changes made by the mod.
When a new game update is released, some mods may become temporarily incompatible or require an update from their creator.
We recommend that you check whether your mods are compatible with your current version of the game before using them.
Yes, mod creation is allowed for Better Mart Simulator.
Players are free to create and share their own content to enhance the community's gaming experience.
If the documentation needs to be updated, an announcement will be posted in the mods-announcements Discord channel to notify modders.
Official documentation for mod creators is available and can be accessed on our website via this link
If you encounter a problem after installing a mod, we recommend that you start by disabling or removing the mod in question to see if the problem goes away.
Since mods are created by the community, the Exanticx Studio team cannot guarantee their functionality or be held responsible for problems caused by third-party mods.
If the problem persists after removing the mod, you can contact the modder to see if they’ve encountered similar issues.
Yes, some mods can cause problems with your save files, especially if they add, modify, or remove elements used in your game.
We strongly recommend that you create a copy of your save file before installing a new mod.
⚠️ Exanticx Studio will not be able to restore a save file corrupted by the use of third-party mods.
If you're experiencing performance issues in Better Mart Simulator, we recommend checking that your graphics drivers are up to date and that your computer meets the recommended system requirements.
You can also try the following:
Performance may also improve over time as the game receives updates and optimizations.
FPS drops can be caused by several factors:
We are constantly working to improve the game's performance through updates.
If you’re experiencing a persistent issue, please don’t hesitate to contact support with your full PC specs.
The minimum and recommended system requirements for Better Mart Simulator are available directly on the game's Steam page.
We recommend using a system that allows you to play comfortably with graphics settings optimized for your hardware.
Yes, Better Mart Simulator is compatible with controllers.
You can use a compatible controller on your PC to enjoy a more comfortable gaming experience.
If you encounter a problem with your controller, make sure it is properly detected by your system and that your drivers are up to date.
Yes, Better Mart Simulator is compatible with Steam Deck.
You can play the game on Steam Deck and enjoy the full supermarket management experience in handheld mode.
We recommend keeping your Steam Deck up to date to ensure the best possible performance.
Better Mart Simulator save files are stored locally on your computer.
The exact location may vary depending on your purchase platform:
Backup Location:
1. Press Windows + R
2. Type %localappdata%
3. Go to BetterMart -> Saved -> SaveGames
If you need to locate your save files, we recommend contacting support to get the location specific to your version of the game.
If your save file is corrupted, first try the following:
Steps to follow:
ACCESS THE SAVE FILE:
1. Press Windows + R
2. Type %localappdata%
3. Go to BetterMart -> Saved -> SaveGames -> “SAVENAME_ManualSave.sav”
⚠️ We always recommend regularly backing up your save files to avoid losing your progress.
Yes, you can transfer your save file to another computer by copying the save files.
Backup Location:
1. Press Windows + R
2. Type %localappdata%
3. Go to BetterMart -> Saved -> SaveGames
Before making any changes, we recommend creating a backup to prevent accidental data loss.
You can join our official Discord server to stay up to date on the latest game news, chat with the community, and get help.
On our Discord, you’ll find:
Join us here
Some Discord roles were added after the server was created, so not everyone necessarily has the most recently added roles to customize their profile and display their preferences or their involvement in the community.
To claim your available roles:
1. Go to the official Discord server.
2. Go to the role chat room.
3. Select the roles that apply to you.
New roles may be added regularly depending on events or updates within the community.
Yes, we regularly organize events to allow the community to get more involved in the Better Mart Simulator experience.
These events may include:
Announcements about events are posted on our official Discord server.
When contests are held, all necessary information is posted on our official Discord server and in an announcement on Steam.
The rules, prizes, and dates will be listed in the announcement for each contest.
⚠️ Be wary of fake contests or people impersonating the Exanticx Studio team. We will never ask for your personal information or password. All contests take place exclusively on our Discord server in the #giveaway channel.
We occasionally run a beta testing program that allows select players to test features or updates before their public release.
Registration and information about testing sessions are announced directly on our official Discord.
Beta testers can help us by sharing their feedback, reporting bugs, and suggesting improvements to contribute to the game’s development.
We also accept unsolicited applications just be sure to follow the rules, which will be unlocked once you’ve been assigned the Beta Tester role.
If you encounter a bug in Better Mart Simulator, you can report it via our official Discord server.
To help us resolve the issue, please provide:
The more detailed the information you provide, the easier it will be for our team to identify and fix the problem.
When a crash occurs, please provide as much information as possible:
This information helps us analyze the cause of the problem and improve the game’s stability.
Known issues are generally reported in the #bugs-report channel on our Discord server.
We regularly post updates about identified bugs and planned fixes.
Information regarding the availability of mods on PS5 will be announced at a later date.
Modding features may differ between PC and consoles due to platform-specific restrictions.
If you need help, you can contact our team through our official Discord server.
Before contacting support, be sure to check this FAQ to quickly find a solution to the most common issues.
Or by email through this contact page (⚠️ Any abuse involving the sending of excessive emails will be penalized).